Terms and Conditions

Terms and Conditions


Introduction These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

About Us Lester Bowden pride ourselves on our level of service. If you have any suggestions or comments please contact us using the link on the store page or the details shown below. Lester Bowden(1898) Limited is Registered in England under company No. 2856198 with its Registered Office at The Old Spread Eagle, High Street, Epsom, Surrey, KT19 8DN.

Our Contact details: The Website Department Lester Bowden,The Old Spread Eagle High Street, Epsom Surrey,KT19 8DN Phone: 01372 747474 Fax: 01372 743140 Email: uniform@lesterbowden.co.uk

Please note that we are only able to offer support for online orders from 9am - 5.30pm, Monday - Friday.

Making A Purchase: The Lester Bowden online shop is very simple to use. Just browse our store, and add any items that you wish to buy to the shopping cart. Press 'Continue Shopping' to return to the store and add more products to the shopping cart. Once you have finished your selection, click on 'Proceed to Checkout'.

You can view your shopping cart at anytime by clicking on the "View Cart" link at the top of the page, where you are also able to estimate the shipping charges. If you are unsure of sizes, we recommend that you visit the Epsom shop for a correct fitting. The charts supplied in the Sizing Guide are solely to be used as a rough guide and ordering of incorrect sizes will be your responsibility.

We accept Mastercard, Visa, Maestro and JCB payments through our secure payment gateway Worldpay. For more information on credit card security please see below.

When confirmation of an order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We have included this term to protect us in the case that a mistake has been made in pricing or we are no longer able to supply a particular product for some reason. In the case of an increase in price, we will always contact you first to ensure that the price is acceptable. We will email the address you supply us when we receive your order and when your goods are dispatched (Please check the shipping & returns page more details). We will also inform you of any back orders that are placed. If you wish to cancel the back ordered item(s) we will refund the amount due back into your account. Should you wish to try an alternative size, please contact the shop using the contact details shown above, or the "Contact Us" link on the home page.

Cardholder Authenticity and Non-acceptance of Orders

Occasionally we may be unable to take payment for you order. This is often simply due to security measures that have not matched up within the online banking and security system we use, resulting in us being unable to proceed with the order. Often this may be due to small mistakes when inputting your order which means your details held on record with your bank do not match up exactly with the details that you have entered, for instance the billing address not matching the delivery address, the postcode not matching, cardholder authentication such as verified by visa, MasterCard secure code not matching.

Please be rest assured that funds have not been received by Lester Bowden. If this does happen we will be in touch with you so that you can re-enter your details and so proceed with the order.

In case of fraud the proper authorities will be informed and legal action taken. Lester Bowden also reserves the right to reject orders that we consider fraudulent.

Non acceptance of your order may also be a result of one of the following:

  • The product you ordered being unavailable from stock
  • Our inability to obtain authorisation for your payment
  • The identification of a pricing or product description error.
  • Your failure to meet the eligibility to order criteria set out in the main terms and conditions.

Stock Levels: The Lester Bowden Website does not display stock levels except in our Sports Club Section. Please be aware that purchases made online are fulfilled in the relevant department using the stock available. From time to time items will not be available despite having been purchased online. When this does happen we make every attempt to fulfil this order as quickly as possible. We also ensure you are kept up to date with any delays.

Epsom College and Hurstpierpoint Orders are forwarded to the College Shops who then deal with these orders themselves. The college shops receive an invoice of your order which they then deal with as if they were a department in the main shop. Epsom Hockey and Epsom Tennis Club orders are e-mailed to Epsom Sports were the stock is kept. From here orders are collated and either put aside or posted off to the customer. We are not privy to your sensitive card data so all orders sent to our College Shops and to Epom Sports will contain no card information.

Tax Charges 20% VAT is included in all the displayed prices online where applicable.

Credit Card Security: We accept credit and debit card payments - Mastercard, Visa, Maestro, JCB. Unfortunately for security reasons we are unable to accept Lester Bowden Account Cards on the site. We take your card security very seriously and we are never partial to your sensitive card information. Customer card and account details are captured on the Worldpay secure servers, which are at the forefront of payment encryption and anti-fraud developments in the financial industry. Worldpay payment processing service supports internationally recognised security checks. At no point is Lester Bowden or any of our employees able to see your credit and debit card details.

Privacy Policy Lester Bowden does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Licence To Use Our Website Unless otherwise stated, we or our licensors own the intellectual property rights to the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not: (a) Republish material from this website (including republication on another website); (b) Sell, rent or sub-license material from the website; (c) Show any material from the website in public; (d) Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

Acceptable Use You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent. You must not use our website to transmit or send unsolicited commercial communications. You must not use our website for any purposes related to marketing

Restricted Access Access to certain areas of our website is restricted.We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion. If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. We may disable your user ID and password in our sole discretion without notice or explanation.

User Generated Content In these terms and conditions, “your user content” means material (including without limitation text, images, product reviews) that you submit to our website, for whatever purpose. You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights. Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law). You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint. We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website. Notwithstanding our rights under these terms and conditions in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.

Limited Warranties We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill.

Limitations And Exclusions Of Liability Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.[i] The limitations and exclusions of liability set out in this Section and elsewhere in these terms and conditions: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms and conditions or in relation to the subject matter of the terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature. We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control. We will not be liable to you in respect of any loss or corruption of any data, database or software. We will not be liable to you in respect of any special, indirect or consequential loss or damage.

Indemnity You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions

Breaches Of These Terms And Conditions Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.

Assignment We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Exclusion Of Third Party Rights These terms and conditions are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.

Entire Agreement These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

Events Beyond Our Reasonable Control We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Law And Jurisdiction These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Our Details The full name of our company is Lester Bowden (1898) Ltd. We are registered in England under registration number 2856198 Our registered address is Lester Bowden, The Old Spread Eagle, High Street, Epsom, Surrey, KT19 8DN.